Privacy Policy

Effective Date: June 5, 2025

1. Information We Collect

We collect the minimum information necessary to provide and improve our services. This may include:

  • Name and email address
  • Username and password (hashed)
  • Uploaded documents and associated metadata
  • Usage logs including number of queries and activity per account
  • Subscription and billing metadata (handled securely by Stripe)
2. How We Use Information

Your data is used to:

  • Authenticate and manage your account
  • Enable AI-powered search results from your uploaded content
  • Track usage patterns to improve platform functionality
  • Process payments and manage your subscriptions
  • Log activity for platform security and support
3. Third-Party Services

We integrate with the following services to support key functionality:

  • Stripe: Used for subscription management and product syncing
  • Shopify: Enables product imports for enhanced discovery
  • Google Drive: Allows users to upload and manage documents

We only request minimal access required for each integration. We do not share or sell your data to any third party.

4. Data Storage & Security

Uploaded documents are stored in Amazon S3 (US-West-1). We implement strong access controls and encrypt sensitive data in transit and at rest. Passwords are securely hashed, and all transmissions are secured using HTTPS.

5. Data Retention & Deletion

You may delete your uploaded content or account at any time. We retain only what is necessary to operate the service and meet legal obligations. For full removal, email us at support@learningn.com.

6. Analytics

We use internal logging to track basic usage patterns such as document activity and query volume. This data is used strictly to improve performance and ensure reliability.

7. Your Rights

You have the right to access, correct, or delete your personal data. For privacy-related inquiries, contact us at support@learningn.com.

8. International Access & Compliance

Our servers are hosted in the United States (US-West-1). If you access the service from outside the U.S., you agree to the transfer and storage of your data. We align our practices with GDPR and CCPA standards.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on this page with a revised effective date.

If you have any questions about this policy, please contact us at support@learningn.com.